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Top Toilet Repair & Replacement Contractors in Winston Salem, North Carolina Ranked
Dealing with a malfunctioning toilet is more than just an inconvenience; it can lead to water waste, property damage, and unsanitary conditions. Whether you're facing a persistent running toilet, a leak at the base, or a unit that simply won't flush properly, timely and professional attention is crucial. This guide is designed to help Winston Salem homeowners understand common toilet problems, the repair and replacement process, and how to connect with skilled local professionals who can restore function and peace of mind to your bathroom.

Gwyn Services
3941 W Pt Blvd, Winston-Salem, NC 27103
Gwyn Services is a locally owned and veteran-operated company based in Winston Salem, NC. They provide a range of home services including water heater repair and installation, as well as toilet repair. Serving the I-40 Corridor from Winston-Salem to Morganton, they offer expertise in plumbing, electrical, and HVAC systems. Gwyn Services is known for working with American Standard products, ensuring reliable water heater solutions for homes. Established in 1972, the company has a long history in the region.

Owens Plumbing Company LLC
1418 Whilden Pl, Greensboro, NC 27408
Owens Plumbing Company LLC serves Greensboro, NC, providing a wide range of plumbing services for both residential and commercial clients. Their expertise includes water heater installation and repair, drain cleaning, sewer line repair, leak detection, repiping, gas line installation, and toilet repair. They handle various water heater types such as gas, electric, hybrid, and tankless models, and offer comprehensive drain cleaning services that address issues from kitchen grease to tree root blockages. Owens Plumbing Company LLC also manages water and gas line repairs and replacements, including main sewer and water lines, as well as fixture and faucet installations and repairs. They support commercial properties with plumbing maintenance and emergency services to keep businesses operational.

Zoom Drain
105 Creek Ridge Rd G, Greensboro, NC 27406
Zoom Drain is a plumbing service provider based in Greensboro, NC, specializing in drain and sewer solutions for both residential and commercial customers. They offer a range of services including sewer camera inspections, sump pump repairs, drain cleaning, hydro jetting, sewer line repairs, and toilet repairs. Using advanced technology such as Zoom Jetting® and RootX® herbicide treatments, they focus on effective cleaning and maintenance to prevent plumbing issues. Serving Greensboro and surrounding areas, Zoom Drain tailors its services to the unique drainage systems found in the region, addressing everything from routine maintenance to emergency repairs. Their team is known for detailed diagnostics and thorough problem resolution.

Roto-Rooter Plumbing & Water Cleanup
4248 Piedmont Pkwy, Greensboro, NC 27410
Roto-Rooter Plumbing & Water Cleanup provides comprehensive residential and commercial plumbing services in Greensboro, NC. Their offerings include sewer and drain cleaning, water heater repair and installation, leak detection, sewer line repair using trenchless methods, and emergency flood cleanup. The company uses advanced equipment such as hydro-jetting for drain cleaning and offers 24/7 emergency plumbing services to address urgent issues like burst pipes and sewer backups. Serving Greensboro and surrounding counties, Roto-Rooter is experienced in handling complex plumbing systems and environmental factors unique to the area.

Nicchio & Sons Plumbing LLC
winston salem
Nicchio & Sons Plumbing LLC is a family-owned plumbing company serving Winston Salem, NC, and surrounding areas. With over 20 years of experience, they specialize in residential plumbing services including water heater repair and installation, sump pump repair, drain cleaning, hydro jetting, leak detection, repiping, and gas line installation. They handle a wide range of plumbing issues such as clogged drains, leaking pipes, fixture installations, and gas leak repairs. The company is fully licensed and insured, focusing on treating each customer's home with care and attention.
Common Toilet Problems in Winston Salem Homes
Toilets are robust fixtures, but their internal components and seals wear out over time. Understanding the symptoms can help you describe the issue accurately to a service professional.
- A Running Toilet: This is one of the most frequent complaints and a significant source of wasted water. The sound of water constantly trickling into the bowl usually points to a faulty flapper valve that isn't sealing or a malfunctioning fill valve (float assembly). These are often quick fixes involving the replacement of inexpensive internal parts 1.
- Leaking at the Base: Water pooling around the toilet's base is a serious concern. This typically indicates a failed wax ring seal between the toilet horn and the drain pipe, or loose closet bolts. Repairing this requires removing the toilet to replace the seal, which is a more involved process 1 2.
- Weak Flush or Frequent Clogs: A toilet that requires multiple flushes or clogs easily may have a partial blockage in the trap or drain line. Alternatively, it could be a sign of a failing flush valve or insufficient water in the tank. Sometimes, updating the entire tank assembly is the most effective long-term solution 1.
- Cracked Porcelain: Hairline cracks in the tank or bowl can lead to slow leaks and eventual failure. A visible crack generally means the entire toilet fixture needs to be replaced to prevent sudden flooding and water damage 2.
The Professional Repair Process
When you hire a professional for toilet services in Winston Salem, they follow a systematic approach to diagnose and resolve your issue efficiently and safely.
Diagnosis: The technician will first inspect the toilet, often by removing the tank lid to observe the flush cycle, checking for visible leaks, and testing the flush mechanism. They will identify whether the problem is internal (like a flapper), external (like a supply line), or related to the seal and drain.
Common Fixes: For internal issues, repairs typically involve replacing rubber flappers, plastic fill valves, or handle assemblies with new, reliable kits 1. For a leak at the base, the repair is more comprehensive: the water supply is shut off, the toilet is carefully removed from the floor, the old, compromised wax ring is scraped away, and a new ring (or modern wax-free seal) is installed before the toilet is reset and secured with new closet bolts 1 2.
Materials Used: Quality repairs use standard, durable materials. This includes standard porcelain toilets for replacements, PVC or ABS for drain connections, flexible braided stainless steel supply lines for water, and high-quality rubber seals or wax rings.
When to Consider Toilet Replacement
While repair is often the best first step, there are times when installing a new commode is more cost-effective and beneficial.
- Age and Inefficiency: Older toilets, particularly those installed before 1994, use significantly more water per flush (often 3.5-7 gallons) compared to modern low-flow models (1.28 or 1.6 gallons). Replacing an old toilet can lead to substantial water savings.
- Persistent Problems: If your toilet requires frequent repairs for different issues, it may be nearing the end of its service life. Investing in a new, reliable model can eliminate constant service calls.
- Cosmetic Upgrades or Style Change: A bathroom remodel or simply a desire for a new look, such as switching to an elongated bowl or a comfort-height model, are perfect reasons for a replacement installation.
A full toilet replacement involves removing the old unit, thoroughly cleaning the flange area, installing a new wax seal, carefully setting the new toilet, connecting the water supply, and testing for leaks. A professional ensures the new fixture is level, secure, and fully functional.
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Understanding Service Costs in Winston Salem
The cost for toilet repair or installation can vary based on the specific problem, the parts required, and the time needed to complete the job. Local plumbers in the Winston Salem area typically charge an hourly rate for labor plus the cost of materials 3.
- Labor Rates: Professional service technicians in the region generally charge between $70 and $120 per hour for their labor, though some companies may use flat-rate pricing for common services 3 4.
- Repair Costs: Fixing a running toilet by replacing internal components like the flapper and fill valve is often on the lower end of the spectrum, typically ranging from $100 to $250 for parts and labor 1 2. Repairing a leak at the base, which is more labor-intensive, can cost between $150 and $4001 2.
- Replacement Costs: The total cost for a new toilet installation, including a standard-grade toilet, all necessary parts (wax ring, supply line), and labor, often falls in the range of $300 to $700 or more. The final price depends heavily on the toilet model you select and the complexity of the installation 1 5.
It's always advisable to get a clear, written estimate from your local service professional before work begins, as costs can vary 1 6.
Choosing a Reliable Service Provider
Finding the right professional is key to a successful repair or replacement. Look for licensed and insured technicians with strong local reputations. Read reviews from other Winston Salem residents, ask about warranties on both parts and labor, and ensure the provider offers clear communication and upfront pricing. A trustworthy professional will be happy to explain the problem, your options, and the associated costs before starting any work.
Frequently asked questions
Sources
Footnotes
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Toilet Repair & Replacement in Winston-Salem - https://pendergrassplumbing.com/residential/toilet-repair-replacement-winston-salem/ ↩ ↩2 ↩3 ↩4 ↩5 ↩6 ↩7 ↩8 ↩9
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Toilet Repair Cost | Plumber Cost to Repair Toilet - Fixr.com - https://www.fixr.com/costs/toilet-repair ↩ ↩2 ↩3 ↩4 ↩5
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Plumber Hourly Cost Guide - Right Solution Plumbing - https://www.toiletwhisperers.com/blog/plumber-cost-per-hour-on-average/ ↩ ↩2
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Understanding Plumbing Costs for Repairs & Emergencies - https://kingrooterandplumbing.com/blog/the-cost-of-plumbing-services-understanding-pricing-for-repairs-and-emergencies/ ↩
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Toilet Replacement Cost - How much To Replace Your Toliet in 2024 - https://www.badeloftusa.com/buying-guides/toilet-replacement-cost/ ↩
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Winston Salem Plumbing Service Costs & Prices - https://plumbers.promatcher.com/cost/winston-salem-nc-plumbers-costs-prices.aspx ↩